Cancellation & Refund Policy
At Ennu, we are committed to providing high-quality medical memberships tailored to your health and wellness needs. Please review our cancellation and refund policy carefully before subscribing.
Telehealth Membership
- Monthly Plan
- You may cancel your membership at any time. However, cancellation will take effect at the end of your current billing cycle, and no refunds will be issued for partial months.
- Your membership benefits will continue until the last day of the paid period.
- No prorated refunds will be provided.
- Annual Plan
- This plan is non-refundable, and cancellations are not permitted once payment is processed.
- Your membership remains active for the full 12-month period, regardless of usage.
General Policy Terms
- Failure to use membership benefits does not entitle a member to a refund or credit.
- Ennu reserves the right to terminate memberships for policy violations or misuse of services without a refund.
By enrolling in any Ennu membership, you acknowledge and agree to the terms of this Cancellation & Refund Policy.